Axcys Software

Global Electronics, Ltd.

Computer Operating System Guidelines and Policy

Policy

The products that Global produces, recommends and sells ("Products") are not for casual or non-business use. They affect many individuals including owners, managers and most importantly, their customers. Therefore these Products are used in a Mission Critical Environment. Due this truly "mission critical" application which Axcys solution provides, Global believes it has a responsibility, to itself and its customers, to recommend only the most stable environment in which to use its products. Consistent with this, it is Global position not to support any new operating systems, or other new technology of any kind, until thoroughly tested and proven in similar mission critical application(s)/environment(s) over an extended time period.

Indemnification

This is NOT to say that the systems won't work just fine in the environment in which you are suggesting. We will do our best to assist customers who want to explore these new options. However, you (the customer/user etc) must understand, that should YOU decide to use a platform that is not formally supported by Global, YOU are taking sole responsibility and YOU agree to indemnify and hold harmless Global for any issue(s) that may arise including, but not limited to any loss of tenants, time, income, expense etc. due to system failure - at any time.

Minimum System Requirements

Windows XP Home or Pro

3Gig Ram (do not exceed 3 Gig)

32 bit only - 64bit is NOT supported

Fastest processor available

150 or greater Hard Disk size

More Information

We have installed Axcys on Windows Vista and Windows 7(32bit) without major issue - other than dumbing down certain components of the OS in terms of its "protectionist" features. Further, we do have a handful of users who have installed Axcys on Windows Vista and have operated quite successfully for about a year or so - but have had Vista "dumbed down" removing all of the protectionist *features* vista provides. However, they were also given the same warning, and accepted the liability for their actions. Their success is not and should not be construed as an indicator of your success/failure however, and IS formally discouraged. In these tests, only business class versions of the operating systems have been used.

Finally, regardless of the operating system chosen, be sure to set windows for the following:

1. DO NOT AUTO UPDATE WINDOWS. Set to notify!

2. SET ALL POWER TO NEVER TURN OFF INCLUDING SCREEN SAVER

3. SET BIOS and/or WINDOWS TO AUTO RE-START PC AFTER POWER OUTAGE

4. DO NOT USE LOGIN WITH WINDOWS! This will prevent the gate from running in the event of a power outage and the computer trys to re-start.

WARNING! Use a minimally invasive anti virus product. We recommend Avast. We recommend highly AGAINST Norton AVG, McAfee etc.